{"product_id":"vertu-care","title":"VERTU CARE","description":"\u003ch2\u003e1. Overview\u003c\/h2\u003e\n\u003cp\u003eThe VERTU CARE is a 1-year premium protection service designed to cover accidental screen damage for your VERTU smartphone.\u003c\/p\u003e\n\u003cp\u003eIt ensures fast, professional repair service for unexpected screen cracks or display damage caused by accidental drops or external impact.\u003c\/p\u003e\n\u003ch2\u003e2. Coverage Period\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eValid for \u003cstrong\u003e12 months (1 year)\u003c\/strong\u003e from the date of purchase\u003c\/li\u003e\n\u003cli\u003eCoverage applies only to accidental screen damage occurring within the active plan period\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e3. What’s Covered\u003c\/h2\u003e\n\u003cp\u003eThis plan covers \u003cstrong\u003eaccidental screen damage\u003c\/strong\u003e, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCracked or shattered screen\u003c\/li\u003e\n\u003cli\u003eDisplay malfunction caused by impact or drop\u003c\/li\u003e\n\u003cli\u003eUnintentional external force damage affecting screen usability\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCoverage applies only when screen functionality is impacted.\u003c\/p\u003e\n\u003ch2\u003e4. Repair Service Benefit (Important Update)\u003c\/h2\u003e\n\u003cp\u003eIf your device experiences eligible screen damage during the coverage period:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eScreen repair or replacement is fully covered by VERTU\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eNo repair service fee will be charged\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHowever, the customer is responsible for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eShipping \/ transportation costs (to and from service center)\u003c\/li\u003e\n\u003cli\u003eApplicable local taxes, customs duties, or import\/export fees (if any)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e5. Service Process\u003c\/h2\u003e\n\u003cp\u003eDepending on your location, service may be provided via:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMail-in repair service\u003c\/li\u003e\n\u003cli\u003eCarry-in (authorized service center drop-off)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eVERTU will provide instructions for shipment and repair handling after service request approval.\u003c\/p\u003e\n\u003ch2\u003e6. What’s Not Covered\u003c\/h2\u003e\n\u003cp\u003eThis plan does NOT cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLoss or theft of device\u003c\/li\u003e\n\u003cli\u003eNon-screen cosmetic damage\u003c\/li\u003e\n\u003cli\u003eWater damage or full internal device failure\u003c\/li\u003e\n\u003cli\u003eDamage caused by unauthorized repair or modification\u003c\/li\u003e\n\u003cli\u003eDamage outside the 1-year coverage period\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e7. Customer Responsibilities\u003c\/h2\u003e\n\u003cp\u003eTo receive service, customers must:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvide valid proof of purchase and device serial number\u003c\/li\u003e\n\u003cli\u003eBack up all data before sending device for repair\u003c\/li\u003e\n\u003cli\u003eFollow VERTU service instructions for shipping and handling\u003c\/li\u003e\n\u003cli\u003eEnsure device is eligible under active protection period\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eData may be erased during repair service.\u003c\/p\u003e\n\u003ch2\u003e8. Plan Terms Summary\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eDuration: \u003cstrong\u003e1 Year (12 months)\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003ePrice: \u003cstrong\u003eUSD $799\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eRepair cost: \u003cstrong\u003eFully covered (no service fee)\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eCustomer pays: Shipping + taxes + customs (if applicable)\u003c\/li\u003e\n\u003cli\u003eClaim limit: As defined by VERTU service policy (typically per incident basis)\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"VERTU","offers":[{"title":"Default Title","offer_id":51847211548993,"sku":null,"price":6267.0,"currency_code":"HKD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0582\/5501\/6121\/files\/vertu_care.webp?v=1783999119","url":"https:\/\/checkout.vertu.com\/products\/vertu-care","provider":"VERTU","version":"1.0","type":"link"}